Terms of Service

Corporate Address

12020 E 21st Ave
Spokane Valley, WA 99206 US


We accept Visa, Master Card, and American Express. We do not provide credit terms other than credit card accounts.

Delivery Times

Our typical turn times are 10 business days (Monday through Friday) on most orders. Please allow 4 to 6 weeks for delivery. We will let you know immediately via email if we encounter any problems with your order.

All Sales are Final

Terms and Conditions of Site Use


Except as otherwise indicated elsewhere in this publication, with respect to a particular portion, file, or document, any person may view, copy, print, and distribute this document subject to the following conditions:

  • The document may be used for informational, non-commercial purposes only.

  • Any copy of the document or portion thereof (in any form what so ever) must include this copyright notice.

  • RBD Research Lab reserves the right to revoke this authorization at any time. Upon revocation, any and all uses of this document shall be discontinued immediately.


RBD Research Lab shall not be responsible to any person or entity for any criminal, illegal, inequitable, or inappropriate comments, pictorial images, data or information of any third party, whether transmitted through or connected by RBD Research Lab internet address or web page, even if RBD Research Lab has been advised of the possibility of such materials.

This publication is provided as is without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement RBD Research Lab shall have no responsibility or liability for errors or omissions in this publication or other documents which are referenced by or linked to this publication.

References to third parties, their services and/or products, are provided as is for information only and shall in no way be deemed as an endorsement or warranty. In no event shall RBD Research Lab be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not advised of the possibility of damage, or on any theory of liability, arising out of or in connection with the use or performance of this information.

This publication may include technical or other inaccuracies, omissions, or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. RBD Research Lab may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

Typographic and Photographic Errors Policy

RBD Research Lab is not responsible for typographical errors, or for misjudgments due to customer's screen resolution or screen color depth

RBD Research Lab Online Privacy Statement

RBD Research Lab respects your privacy and this privacy statement reflects the value we place on protecting the personal information you provide. This statement informs you about how we collect and use information on this web site. Our site offers many resources that you may browse without revealing information about yourself. We invite you to use our site as a resource to learn more about our products, imaging tips and tricks, special events, and read our product reviews. However, there are other times when you will be asked to provide personal information, which we will use to respond to your transactions and service requests to better assist you.

Information you give us. How is it used?

When you visit our web site, there are times you will volunteer information about yourself. The information you choose to give us depends on the type of online transaction you select. For instance, you will provide personal information when you request or complete an online transaction including order placement; elect to participate in contests, rebate programs or promotions; complete online surveys; register your product; request online services and information such as support, customer service and email newsletters or special offers.

For order processing, you will be asked to provide your name, shipping and billing address, email address, phone number(s), and credit card information.

We may also release personal information to government authorities when the law or legal regulations require us to do so.

Information we collect from you. How is it used?

Your web browser has a feature that allows us to send your computer a cookie, which contains small pieces of information. This information allows us to improve our site and services. Using cookies we can track technical information so we can enhance usability while you navigate the site, purchase product, or request support. Technical information may include browser type, operating system, pages visited and the Internet Protocol (IP) address of your computer. With this data we can analyze, for our use or for select business partners, aggregate customer traffic patterns to improve site content, ease of use, and customer communications

We do not use cookies to identify you personally unless you consent to having a unique identifier associated with a cookie. In this case, the unique identifier you supply will be stored on a cookie on your computer and linked to order placement, product registration, and other activities that you choose to participate in, such as contests, surveys, newsletters and email.

In general, web browsers are pre-set to accept cookies, but you may change your browser setting to block cookies. Or you may set your browser to notify you when you receive a cookie, which you may then accept or block. Cookies do not contain personal information unless you provide it yourself. Please note that if you set your browser to block cookies, some online transactions will be unavailable to you.

Your choice about how we use and share the information you provide

Our mission is to continually work to improve our customer relations, products and services, and communication with our customers is an effective way to help meet this commitment. With your consent, we may on occasion send you electronic publications, emails or other communications about imaging tips and tricks, special upgrade offers, promotions, contests, new products, or customer surveys.

We do not sell, rent or lease your personal information to others. However, our site links to other sites that may request personal information, which you can elect to provide or not.

Protecting customer information

When you place an order, access your account, or request order status, you are directed to a secure server. The encryption technology used is the industry-accepted Security Sockets Layer (SSL). Your name, your personal information and particularly your credit card information are encrypted before you send your information. To make sure you have the most current security features on your browser, you want to download the most recent version of your favorite browser, which should have full SSL technology support.

Your consent

By using our web site, you consent to the collection and use of this information by us. This privacy statement applies to the contents of this site only. Our privacy statement does not reflect the privacy policy of business partners, affiliates, or sites to which we have links. The privacy policies of these linked sites are unique to each linked site, and we have no responsibility for their privacy practices, even if these sites appear to be part of our web site. We advise you to read and learn more about the privacy policies of other sites that are linked to RBD Research Lab.

Changes to this policy statement

We reserve the right to revise the terms of this policy statement when, for example, there are improvements to technology, new data processing methods, legal changes, or modified product and service offerings. You agree to accept the current version of this privacy statement at the time you visit this site. It is solely your responsibility to read this privacy statement to understand how your information will be used.

What is CBD?

CBD is short for cannabidiol which is just one of over 100 cannabinoids found in the hemp plant. CBD is not THC and is non-psychoactive and will not get you high. CBD was first discovered in the 1940s and many medical professionals have began recommending CBD to help people with various quality of life. CBD accounts for up to 40% of the plant's raw material and as of 2019 preliminary clinical research on cannabidiol included studies of anxiety, cognition, inflammation, and pain. The World Health Organization has researched CBD extensively and it is known for its natural wellness benefits without psychoactive effects that its counterpart contains. All of our CBD products are manufactured from legally grown industrial agricultural hemp.

Why our lab?

RBD Research Lab was created by 3 veterans who suffer from daily chronic pain. Our research is in natural and organic holistic healing herbs using proprietary processing in a tested and controlled environment.

Quality & Value

RBD Research Lab formulates and produces our products in our own factory and only the highest quality pharmaceutical grade ingredients are used. We control our production and quality from start to finish.

Tested & Retested

We do rigorous testing on all of our raw materials and all of our products are 3rd-party lab tested for quality and assurance to ensure they are free of harmful elements and contain only the purist 100% natural and organic herbs. On our product pages we do post our lab test results.

Grown & made locally

We take pride in every product we make. The CBD in our topicals comes from hemp grown on American farms that are farm bill compliant. Our raw materials are sourced from cutting edge facilities using superior extraction methods.

Your satisfaction matters!

We want you to be completely satisfied with every purchase you make. If you are in any way dissatisfied with a product you ordered, we will exchange it, replace it, or refund your money witin 30 days of purchase. Simply email us the problem, and we got you!